crm/data/customers.json

[
  {
    "id": "24849eb6e78a42998d0b7b08b5979756",
    "createdAt": "2026-01-04T12:14:26.825475+08:00",
    "customerName": "2025-12-22",
    "intendedProduct": "予芯",
    "version": "1.9.4",
    "description": "训练失败看不到错误日志",
    "solution": "已解决",
    "type": "功能问题",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "a10e4beaa8134473bfd80fba4b33aee7",
    "createdAt": "2026-01-04T12:14:26.826755+08:00",
    "customerName": "2025/12/23",
    "intendedProduct": "诺因智能",
    "version": "1.9.4",
    "description": "客户端上传大文件失败",
    "solution": "技术优化，修复中",
    "type": "功能问题",
    "module": "数据空间",
    "statusProgress": "已修复",
    "reporter": ""
  },
  {
    "id": "20188f28fe1e40e589e171a542cf3a26",
    "createdAt": "2026-01-04T12:14:26.827195+08:00",
    "customerName": "2025/12/23",
    "intendedProduct": "良业集团",
    "version": "1.9.4",
    "description": "数据集发布感觉操作繁琐，如果在模型工坊里直接选择需要训练的图片会更方便",
    "solution": "",
    "type": "反馈",
    "module": "数据集,模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "b1f033d8f2b54b5cae52764f9e4eb727",
    "createdAt": "2026-01-04T12:14:26.827545+08:00",
    "customerName": "2025/12/25",
    "intendedProduct": "斯蒂尔",
    "version": "1.9.4",
    "description": "1.试用账号图片生成速度比较慢(2分钟1张图)\n2.生图效果不理想",
    "solution": "试用资源有限",
    "type": "反馈",
    "module": "数据生成",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "ce7df9ffeab34998a040ee0af5b21789",
    "createdAt": "2026-01-04T12:14:26.827889+08:00",
    "customerName": "2025/12/26",
    "intendedProduct": "求之",
    "version": "1.9.4",
    "description": "1.训练过程不太透明，以及无法提前终止模型训练\n2.训练过程无法断点继续训练；\n3.试用账号资源有限，训练时长过长",
    "solution": "1、训练过程的透明化（日志化）和目前的易用化，有一些产品设计矛盾，之前主要还是在做易用化。\n接下来我们会在更透明，更强的客户对过程的操控粒度上提升。\n2、训练时长的事情实在抱歉，最近客户比较多，我们资源有限",
    "type": "反馈",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "be855bfa554e4e71abcee1cb5c614c3d",
    "createdAt": "2026-01-04T12:14:26.828428+08:00",
    "customerName": "2025/12/26",
    "intendedProduct": "诺因智能",
    "version": "1.9.4",
    "description": "训练进程显示什么时候上线",
    "solution": "训练日志可视化，我们大约需要一个月的时间可以满足上线使用",
    "type": "需求",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "93924ee960434cf1b3a358321efcf5a5",
    "createdAt": "2026-01-04T12:14:26.828857+08:00",
    "customerName": "2025/12/26",
    "intendedProduct": "诺因智能",
    "version": "1.9.4",
    "description": "(igev模型)全量训练是指从0开始？ 增量是在现在的ckpt上做微调是吗？ ",
    "solution": "全量训练：在加载开源基础的权重上进行增量训练\n增量训练：在您的数据上训练的checkpoint上进行的增量训练",
    "type": "咨询",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "6d748e5ec8814e938509c0784902e5bc",
    "createdAt": "2026-01-04T12:14:26.829476+08:00",
    "customerName": "2025/12/26",
    "intendedProduct": "斯蒂尔",
    "version": "1.9.4",
    "description": "数据生成效果改进优化方式？试用账号配置卡数",
    "solution": "4090，24g，然后生图是单卡单线程\n目前系统上挂载了2张GPU",
    "type": "咨询",
    "module": "数据生成",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "74e79089d5e7477f8388ad62515704f2",
    "createdAt": "2026-01-04T12:14:26.830017+08:00",
    "customerName": "2025/12/26",
    "intendedProduct": "良业",
    "version": "1.9.4",
    "description": "1、训练时需要添加测试图，无法理解，模型分析结果可以用训练集\n2、训练失败时需提示原因，方便下一步操作。",
    "solution": "1、训练过程中，根据训练集的数据来更新模型参数；在通过验证集来验证；\n2、训练失败有日志可以查看，您滚动下屏幕至右侧可以看到哈",
    "type": "咨询",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "f4a97d749e9843419dc74c9990e0035f",
    "createdAt": "2026-01-04T12:14:26.830529+08:00",
    "customerName": "2025/12/29",
    "intendedProduct": "良业",
    "version": "1.9.4",
    "description": "1.试了几个模型，没训练出来，感觉不出效果\n",
    "solution": "补充数据集",
    "type": "咨询",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "d8aa7b048820406d932b410ecc3fd83f",
    "createdAt": "2026-01-04T12:14:26.830915+08:00",
    "customerName": "2025/12/29",
    "intendedProduct": "诺因智能",
    "version": "1.9.4",
    "description": "1.总轮数与拓展参数(num_steps)不一致的时候，以哪个为准结束训练",
    "solution": "目前StereoNet-V2.5支持使用steps参数，其他的还是以epoch为准",
    "type": "咨询",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "fa1a6afdc1cf47728eb3940be1a554d9",
    "createdAt": "2026-01-04T12:14:26.831304+08:00",
    "customerName": "2025/12/30",
    "intendedProduct": "良业",
    "version": "1.9.4",
    "description": "户外同一个草坪测试，用yolo检测640*480图片，检测时间\u003c100ms，分割精度\u003c10像素，出错率1/10万，使用x3可以吗？",
    "solution": "100ms可以",
    "type": "咨询",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "515c58d6e5184393a60462701ee97768",
    "createdAt": "2026-01-04T12:14:26.831727+08:00",
    "customerName": "2025/12/30",
    "intendedProduct": "良业",
    "version": "1.9.4",
    "description": "训练任务无效果",
    "solution": "数据集少了，补数后需要保存快照",
    "type": "咨询",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "751cbd5497a849888641270f88012b0d",
    "createdAt": "2026-01-04T12:14:26.832123+08:00",
    "customerName": "2025/12/30",
    "intendedProduct": "诺因智能",
    "version": "1.9.4",
    "description": "现在平台上的V2.5就可以，需要完成的ckpt，这个预计什么时候可以更新啊",
    "solution": "",
    "type": "咨询",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "c754c98a22684a9c8cec940869ca7511",
    "createdAt": "2026-01-04T12:14:26.832483+08:00",
    "customerName": "2025-12-31",
    "intendedProduct": "诺因智能",
    "version": "1.9.4",
    "description": "境外网站的加速，下载部分数据集时速度会很慢",
    "solution": "",
    "type": "反馈",
    "module": "",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "876f234b07da45138ec2d85ea4294c9b",
    "createdAt": "2026-01-04T12:14:26.83287+08:00",
    "customerName": "2025/12/31",
    "intendedProduct": "诺因智能",
    "version": "1.9.6",
    "description": "模型ckpt的匹配，这个可以公开镜像也可以是根据账户权限设置的私有镜像，都OK，但是得有",
    "solution": "",
    "type": "需求",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "7db1edba452d48f8b5b2e56854bbd92c",
    "createdAt": "2026-01-04T12:14:26.833264+08:00",
    "customerName": "2025/12/31",
    "intendedProduct": "诺因智能",
    "version": "1.9.7",
    "description": "模型推理的指标对比按钮无法选择",
    "solution": "",
    "type": "需求",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  },
  {
    "id": "beca6e1a2791409fb750c4a1ca1c16e8",
    "createdAt": "2026-01-04T12:14:26.834896+08:00",
    "customerName": "2025/12/31",
    "intendedProduct": "诺因智能",
    "version": "1.9.8",
    "description": "推理评测可以增加定量参数，推理的时候能否增加一下epe衡量模型精度的指标",
    "solution": "",
    "type": "需求",
    "module": "模型工坊",
    "statusProgress": "",
    "reporter": ""
  }
]